Common questions
Can I use it in the country where I live?
Whether you can sign up and get a card depends on your country of residence. The quickest check is to see whether your country can be selected on the sign-up screen in the app.
Do I really need a bank account?
No. There is no bank account and no credit check; you pay with the coins you have loaded into the wallet.
Can I use the card as soon as it is created?
The virtual card can be used for online payments and mobile wallets as soon as it is issued. The physical card has to be shipped, and delivery times vary by region.
What happens if coin prices fall?
The value of the coins in your wallet falls with them, so the amount you can spend goes down too. If price swings are a concern, keeping the balance in dollar-pegged coins such as USDT or USDC makes it easier to predict.
What should I do if a payment is declined?
It can happen when the balance is too low, when the merchant does not accept this kind of card, or when the card currency and the payment currency do not match. You can check the reason for the decline in the payment history in the app.
Where do I enter a discount code?
In the code field on the card application screen. It cannot be entered once the application is complete, so copy it before you apply.
What if I lose my card?
You can freeze the card immediately in the app. Once it is frozen, you can apply for a new one.
What about tax?
Tax treatment for spending or converting crypto differs from country to country. Please check the rules in your country of residence or consult a tax professional. This guide is not tax advice.
Check before you apply
- Available regionsIt is not usable in every country. The list of regions can change without notice.
- LimitsPayments and withdrawals have limits, which vary with your verification level and card tier.
- Price swingsWhen the value of your coins changes, so does the amount you can spend.
- Choosing a networkIf you pick the wrong network when loading, your assets can be hard to recover. Sending a small test amount first is one way to be sure.
- Policy changesFees and available regions can change without notice.
Get your card
Install the app, finish verification, and you can start with the virtual card straight away.
This is not the official RedotPay site; it is a guide that also provides a referral link. The button above is a referral link. Fees, issuance costs and available regions can change under RedotPay policy, so check the official information before applying. Crypto prices fluctuate and you can lose money.